Privacy Policy

Effective Date: 16/08/2024

1. Introduction

Welcome to IBMJ LTD (“we”, “our”, “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website [www.ibmj.co.uk] (the “Site”), purchase our products, or interact with us in any other way.

By using our Site and purchasing our products, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We may collect and process the following types of personal information:

• Personal Identification Information: Name, email address, postal address, phone number, and other similar contact information.
• Payment Information: Payment card details and billing address.
• Order Information: Details of products you have purchased, including order history and product preferences.
• Technical Data: IP address, browser type, and version, time zone setting, browser plug-in types and versions, operating system, platform, and other technology on the devices you use to access this website.
• Usage Data: Information about how you use our website, products, and services.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Use Your Information

We may use the personal information we collect for the following purposes:

• To Process Orders: To manage and deliver your orders, process payments, and handle returns.
• Customer Service: To respond to your inquiries, requests, or complaints.
• Marketing: To send you information about our products, promotions, or updates that you may find interesting (you can opt out at any time).
• Website Improvement: To administer and improve our website, including troubleshooting, data analysis, testing, research, and statistical purposes.
• Legal Compliance: To comply with legal obligations, regulations, and legal processes.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

• Service Providers: We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
• Legal Requirements: We may disclose your information when required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

5. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include internal reviews of our data collection, storage, and processing practices and security measures.

However, please be aware that no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your personal information.

6. Your Rights

Under the UK GDPR, you have the following rights:

• Access: You have the right to request a copy of the personal information we hold about you.
• Correction: You have the right to request correction of any incomplete or inaccurate information we hold about you.
• Erasure: You have the right to request the deletion of your personal data when there is no compelling reason for us to continue processing it.
• Objection: You have the right to object to the processing of your personal data.
• Restriction: You have the right to request the restriction of processing of your personal data.
• Data Portability: You have the right to request the transfer of your personal data to another party.

If you wish to exercise any of these rights, please contact us using the contact details provided below.

7. Cookies

We use cookies to improve your experience on our website. Cookies are small files that a site or its service provider transfers to your device’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

For more details on how we use cookies, please refer to our [Cookie Policy].

8. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes we make will be posted on this page, and where appropriate, we will notify you by email. Please check back frequently to see any updates or changes to our Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

IBMJ LTD
Email: info@inspiredbymj.co.uk
Phone: 01952 287 483